Every product is hand cut and never outsourced, so to order you accept that there will be some perfect imperfections in your final product. It adds to the charm!
Custom orders must be paid up front and refunds are not offered unless I've personally made an egregious mistake on your order. Shipping is included in pricing up to a point. If you live in the western part of the country or overseas, shipping increases almost double for me, so we'll have to discuss shipping when you order.
I'm a stay at home mother FIRST, so my work may get delayed by teething, the flu, or fever, or need for babysaur cuddles. I'll always keep you updated on timeline and if it seems like I'm taking 65,000,000 years, feel free to shoot me a message!